1stcom Web Hosting / Email Instructions

Accessing web mail

Overview

You can use the Mail Menu to access one of the three web mail programs included in cPanel. These programs will allow you to read your email through a browser window without having to make any changes to the computer you are on or leave any email on the computer you are on. Webmail is meant to be used as a temporary access to read email when you are away from home/office, when you return home be sure to dowload your email to your computer.

Steps

1  To access the WebMail, type your domain name /webmail in a browser. This will bring up a login screen

2  The username is your entire email address along with the password you created for that email account..

3  A screen with several choices of Webmail will appear, choose either Horde or SquirrelMail.
available effective 11/1/2005.

4  If you wish to login using a secure connection type in a browser https://yourdomainname.com:2096

5. Be sure to empty trash email or purge trash depending on which webmail system you use to prevent using space which will add up on your domains space used. Webmail is not to be used as an email client. Download all email as soon as you are back at your own computer!

Logout of Webmail

Make sure to log out of web mail when you are done. If you do not log out, it may be possible for another user of the computer you are on to access and your email by doing a page back.

Setting Up Outlook Express & Others

Under Outlook Express Go to Tools, scroll down to Accounts and click. A box will appear with tabs, Go to Mail tab then click the Add button, Mail:

Display Name can be anything..............next
E-Mail Address should be your email address.................next
Incoming mail POP3 must be mail.yourdomainname.com..............
Outgoing SMTP server must be mail.yourdomainname.com..........next
Account name must be your complete email address not just a username
Password is the pw you created for this mailbox..............next
Now Finish ! Your almost done!

You must now reenter the email account using the Tools Tab and go to properties.................
Click the Servers tab and be sure to check the box next to "My server requires Authentication"

Now You Are Done! Maybe......................if your ISP is blocking outgoing mail port 25 you may have to change it
with the advanced tab to port 26.
Now you should be done!

Setting Up Windows 7 Live Mail

Setting Up Outlook 2003

Under tools Click Email Accounts, in the popup check the button Add a new email account....................next
Mark the button POP3...................next
Your Name : The name you use
email address : your full email address
User Name : The entire Email address
Password : The PW for this email address
Incoming and outgoing mail server is : mail.yourdomainname.com

Click the More Settings Box................
In this popup click the tab Outgoing Servers..................
Be sure the box next to "My Outgoing server ( SMTP ) requires authentication is checked ......................
Also, the radio button next to Use same settings as my incoming email is also checked .......................

You are done and can now test!

As with Outlook Express if your ISP is blocking outgoing email on port 25 you will need to set the SMTP Port
to port 26.

If this setup doesn't work for you delete the account from Outlook and set it up as Imap/SMTP using the same information just check the ports under more settings / advanced to make sure the incoming port is 143.

to see Outlook 2007 click here

Setting Up MAC Mail

Account Settings Tab
Account Type: POP
Description: MyName
email address: Name@domainname.com
Full Name: Whatever you want
Incoming Mail Server: mail.domainname.com
Username: name@domainname.com
password: the pw you set for this email account
outgoing mail server smtp: mail.domainname.com
SERVER SETTINGS Button
Server port: 25 or 26.
Authentication: PASSWORD
Username: name@domainname.com
Password: PW you set for the email account
ADVANCED TAB
All 3 radio boxes checked for:
Enable this account
Include when Automatically checking for new email
Remove copy from server after receiving message
Port: 110
Authentication: PASSWORD

Setting Up Mozilla Thunderbird

Here is a brief list of the common mail-related ports on our servers :
cPanel Webmail, 2095
cPanel Webmail (SSL), 2096
IMAP, 143
IMAP (SSL), 993
POP, 110
POP (SSL), 995
SMTP, 25 or 26
SMTP (SSL), 465

If the information you are looking for does not appear above,
please e-mail our support team: support@1stcom.com